It's been fantastic to have the privilege of providing telehealth services to those who have been unable to attend in person consultations. This has been particularly useful during the recent lock down days in Perth.
Telehealth has been growing rapidly since the start of the global COVID-19 pandemic. Mental health services are in high demand and this service has made psychology even more accessible than ever before. It's also considered a good mode for therapy, so don't let not being physically in the room deter you. Medicare also provides rebates for telehealth for those with a valid mental health care plan.
For peace of mind, I use a secure and compliant telehealth platform. It meets the Australian standards for both online security and encryption.
Some things to remember if you are using telehealth for the first time:
-use a reliable internet connection. For security reasons, never use a public wifi
-use a private place to have your session to ensure confidentiality
-ensure your camera is positioned well so your face can be seen. Also ensure adequate lighting. A lot of communication is non verbal, so this will help on both sides to maximise communication and understanding
-ensure your device is steady, so if you are holding your mobile phone or tablet, rest it comfortably so I can see you.
-the same privacy/confidentiality principals apply to telehealth as they do in person
I will send all the required information. It is simple to use telehealth with no downloads and absolutely no account setup needed from your end. Just click and follow the prompts. You will enter a virtual waiting room with nothing else needed. Your telehealth psychology consultation will automatically start from there.